Sony Apologizes After the Disastrous Play Out Of PS 5 Preorders

  • AUTHOR: dua
  • POSTED ON: September 21, 2020

By now you must know
that the PlayStation 5 pre-ordering turned out to be messier than Sony had
perceived. Last week Sony had given an impeccable presentation, but everything
went downhill from there.

The presentation
covered many grounds – it confirmed the release data as well as the price,
which are 12th November and $499, respectively. However, it failed
to convey the most important message to the buyers: where to buy PS5 from.
Anyway, they later clarified that error through a Tweet. However, the damage
was already done by then, because many retailers had started accepting
pre-orders, which resulted in a lot of chaos.

There were a couple
more mistakes in the presentation. For example, many games lacked release dates.

When people started
placing their pre-orders, they were faced with many problems. For example, the
websites kept crashing, and then the cheaper version, “Digital Edition” started
disappearing faster.

Interested buyers tried
Best Buy, Target, Walmart, and Amazon – but to their utter dismay, they were
met with a disappointing and trashy experience. There were technical issues,
the website kept showing timeout error, the pages took a lot of time to load,
and by the time someone got to the page, the stock would already be out.

During this chaotic
regime, Sony stayed quiet. However, the company broke its silence on Saturday
with an earnest and genuine apology and by stating that, to be honest, the preorders of PS5 could have been way smoother and thus, we sincerely apologize for that. Indeed, retailers will be sharing more details soon.

Sony also conveyed that
the supply for consoles will improve very soon! For now, Sony has confessed
that it’s sorry for the mess during the pre-ordering and promised that retailers
will convey more details regarding the consoles in future.

It’s actually nice to
see Sony admitting its mistake and lack of foresight. Hope the PlayStation fans
are pleased with the launch!


Updated September 21, 2020
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